Today’s consumer landscape requires top-quality products, services, and the overall shopping experience. As the number of quality competitors increases, businesses must find innovative ways to stay on top of the game. Loyalty programs are one of the ways to do it.
Cannabis customer loyalty program motivates customers to spend more per visit. On average, the customer in a dispensary pays $10 more than non-loyalty members. The possible reason for spending more is the incentive on your behalf and on behalf of the cannabis loyalty programs they are a member of.
Customers are inclined to spend more if they are promised loyalty points or rewards. That will massively boost your revenue. If you have a quality customer retention program, you have ensured yourself a set of regular and loyal customers who will not hesitate to buy an item extra.
Have you heard of the Pareto Principle? 20% of your customers account for 80% of the revenue. According to that, acquiring new customers can cost as much as 7x more than retaining the existing ones. Interested in building loyalty with your customers? Contact us to schedule a demo today.
