Set a Reminder
Send instant preset reminder messages to your customer or setup a sequence or automated reminder messages for recurring services, for example you can send weekly, by-weekly or monthly reminder messages to your customers.
The Set or Send a Reminder system enables Fanda users to deliver automated SMS reminders to enhance customer experience, maintain customer base and overall increase your sales.
Need to send a onetime reminder message, or configure a custome reminders schedule? No problem!
- Ready-made templates
- Simple user-interface
- Easy to use
- Multiple preset reminders frequency
- Multiple enorllment options
Missed appointments, forgotten orders, not picked up items, and lost customers can affect cashflow and revenue of any business. SMS reminders are a great tool to ensure your customers will not forget about a specific day or task that is important for them and your business.
SMS or text message reminders are automated reminders that are sent to a client or a customer to remind them of an appointment, a payment, to inform about specific recurring task etc.
They are used by businesses to ensure that their customers don’t forget their existing appointments or ones that they need to schedule in the near future.
When you decide that your business should start sending SMS reminders to your customers, you will need to configure and enable Set or Send a Reminder Marketing App. The app will be visible in the Marketing Center dashboard.
In this section, we want to explain how businesses are using SMS reminders to engage their customers and increase their sales. This will help businesses understand how SMS reminders will help them meet their needs and ensure customers next visit.
SMS reminders are text messages that a business sends to remind customers about anything from a previous visit feedback, appointment reminder, or upcoming delivery.
A digital marketing solution like Fanda can integrate with the Point of Sale software your business already uses to automatically apply and validate digital coupons.
With a service like Fanda your coupons can interact with your customers and can collect data, encourage specific customer action (download app, watch a video, share on Facebook) and send geofencing push notification when customer is near your business location.
Keeping your clients informed about when their order is ready for pick up is important not only for them, but also for your business. Another scenario is when customer forgets to pickup an item previously ordered or left for service / repair.
Sending automated reminders for upcoming appointments is one of the most popular SMS marketing use cases. Seventy-six percent of consumers in a recent survey found it helpful to receive appointment reminders via text.
Sometimes, it pays to get creative with your SMS marketing. Allowing customers to purchase and order directly through SMS is one way to eliminate location visit or time spent browsing online.
If your customers need to order or buy your products and services on recurring basis, weekly, or monthly, or make timely payments, using SMS reminders is an easy and effective solution.