Add to Waitlist
Digital Waitlist, Contactless Solution! Make your customer service great, save time and money, and increase customer satisfaction level with our digital waitlist management system.
In today’s practice of social distancing, retail businesses can utilize QR code functionality to increase ‘touchless’ options for customers.
Fanda’s Contactless Digital Waitlist to make it easier for customers to join the waitlist while standing outside of a business by scanning a QR code or sending a text message.
- Ready-made templates
- Add to waitlist via kiosk, text, scan or web form
- Simple user-interface
- Collect multiple data points
Waitlist app give your customers the advantage of knowing what the wait time will be when they arrive at a your business. The data that the apps use help remove the human error by giving an accurate estimation of wait time and don’t rely on a host or representative giving their best guess
Waitlist apps allow customers to check-in online through the website and see an approximation of their wait time. Understanding this gives customers the freedom to spend their waiting time however they please, knowing they’ll have a time slot available when they arrive.
Your customers can join the waitlist by check-in into the mobile kiosk, sending a text or scanning a QR code. You can print or download your QR code & add it to whatever signage you have for customers.
Using the QR code feature can provide a touchless option instead of a sign-in kiosk, or simply save your staff time from needing to enter each customer’s information into the waitlist app.
When you add customers to the waitlist or they add themselves remotely, the system will send them a confirmation text with a link to the Waitlist page. Details such as a number in line, about sales, links to menus/catalogs, or instructions for signing up for a rewards program could all be a great way to help customers pass the time while they are waiting.
In this section, we want to explain how businesses are using the Digital Waitlist App in order to engage with their customers. Contactless Digital Waitlist makes it easier for customers to join the waitlist while standing outside of a business by scanning a QR code or sending a text message.
A digital marketing solution like Fanda can integrate with the Point of Sale software your business already uses to automatically engage with your customers.
With a service like Fanda your business can interact with your customers and can collect data, encourage specific customer action and simply reminding them about your business in the positive, personal, and warm message and not a marketing call to action message
When you add customers to the waitlist or they add themselves remotely, the system will send them a confirmation text with a link to the Waitlist page. Details such as a number in line, about sales, links to menus/catalogs, or instructions for signing up for a rewards program could all be a great way to help customers pass the time while they are waiting.
The Waitlist System can be accessed from any employee-facing device with internet access, computer, tablet, browser-enabled POS system, or even a smartphone.
You can begin using the Waitlist System right away on any internet-connected device, immediately after setup, it takes just a few minutes to configure your digital waitlist.
You can print or download your QR code and add it to whatever signage you have for customers. Using the QR code feature can provide a touchless option instead of a sign-in kiosk, or simply save your staff time from needing to enter each customer’s information into the waitlist app.
In cases where a customer has already arrived at the business and your staff is unable to greet them in person, adding a QR code to a flyer or sign posted near the front door with some simple instructions can be an easier way to get customers to join the waitlist. Using a QR code to open up a link to the web widget in their phone browsers is easier than having them type in the web URL directly.
