Experts say that a mere 5% boost in your customer loyalty can juice up your sales by a whopping 95%! Plus, it’s a wallet-friendly move since it costs about 70% less than chasing new customers. So, how do you get your customers to keep returning to your dispensary?
One of the things that tickles customers’ fancy is good prices. If they feel like they’re getting a good deal, they’ll stay loyal. You don’t have to give everything away but think about offering discounts to your regulars.
For example, a small 5% off on their 5th visit and a generous 10% off on their 10th visit could do the trick. You can keep track of this with an online account. You might also consider a points system, letting them earn with each purchase.
Also, you could think about offering a special coupon or percentage discount to your 420 customers for use after the holiday hustle and bustle. This might encourage them to swing by when it’s quieter and explore more of what you’ve got.
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