People review businesses with star ratings, comments, social media posts, blogs, and more daily. Knowing what people are saying about your dispensary is invaluable. Looking over all your reviews will also give you insight into what is working and not working with your business. Customers will point out the things they can’t get enough of and the things they could do without.
Reputation management provides you with a chance to counter negative feedback. It also creates an opportunity to promote the experience of your positive mentions.
Meanwhile, the lack of online review management can cost your customer base. As 81% of buyers do some online research before making a purchase, the way you appear online is the make-it-or-break-it factor in their final decision. And your online reputation is really a business quality check, with 88% of consumers reading reviews to determine if your business is reliable enough. Manage your online reputation with Fanda! Start getting more reviews today.